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I am genuinely delighted to prepare your artwork for shipment! Shipping original paintings is a meticulous process designed to ensure each unique piece's safe and secure delivery. Once your artwork is ready, it will be carefully packaged using high-quality materials to protect it from potential damage during transit.
Kindly note that collectors are responsible for any VAT, import fees, or other duties imposed by your local government upon delivery.
I do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Your understanding of these processes is greatly appreciated, as I strive to bring the beauty of art directly to your space with the utmost integrity and care.
PROCESSING TIME
Please allow 2-3 business days for handling.
ESTIMATED SHIPPING TIMES
North America:
3-7 business days
Europe:
8-10 business days
Australia, New Zealand and Oceania:
10-15 business days
Asia Pacific:
15-22 business days
Ships everywhere except Afghanistan, Belarus, Bhutan, Brunei Darussalam, Chad, Cuba, Crimea, Côte d'Ivoire, Eritrea, French Guiana, French Polynesia, Ghana, Guadeloupe, Iran, Iraq, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Liberia, Martinique, Mongolia, Myanmar, Nigeria, North Korea, Palestinian Territories, Reunion Island, Russia, Samoa, Saint Pierre and Miquelon, Sierra Leone, South Sudan, Sudan, Syrian Arab Republic, Tajikistan, Timor-Leste, Turkmenistan, Ukraine, Yemen, and Zimbabwe! ✈
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I want you to feel completely confident in your purchase, so I gladly accept returns, exchanges, and cancellations under specific conditions.
Should you wish to initiate a return, don't hesitate to contact me within 7 days of delivery and ensure that the items are shipped back within 14 days.
For cancellations, I kindly ask that you reach out within 1 hour of your purchase to guarantee processing.
However, please note that certain items may not be eligible for return or exchange due to their unique nature. This includes custom or personalized orders, perishable products such as flowers, digital downloads, and items sold at a discounted price.
When processing returns, customers are responsible for the return shipping costs. Additionally, if the item is not returned in its original condition, any loss in value will be the customer's responsibility. Your satisfaction is my priority, and I appreciate your understanding of these policies as we work together to ensure a smooth and satisfying experience.
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If you receive a damaged product, I encourage you to contact me promptly at support@arcelia.design so that I can assist you in obtaining a replacement or a refund.
To ensure a smooth resolution, please provide your order number and full name and include photographs of the damaged item.
It is essential to inspect your order upon delivery and contact me immediately if you notice any defects, damage, or errors in the item received. Your satisfaction is paramount, and I am committed to evaluating the situation thoughtfully to make it right.
Thank you for your understanding and cooperation in this matter. I strive to provide you with the highest-quality experience in your art collection journey.
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All artwork is assigned a specific pricing structure designed to help customers appreciate each piece's inherent value. I utilize a pricing system called CPSI (Cost Per Square Inch), which provides a transparent and standardized approach.
My CPSI rate is set at $1.50. To illustrate this, let's consider one of my paintings, which measures 18 inches in height and 12 inches in width. The art supplies cost me around $25.
To calculate its price, we multiply the height by the width (18 × 12) x $1.50 + $25, totaling $349.
This pricing methodology reflects not only the dimensions of the work but also the artistry and labor invested in creating it.
Transparency in pricing fosters a deeper connection between collectors and their chosen pieces, fully allowing you to appreciate each artwork's beauty and craftsmanship.
